Mission Statement
The mission of Flagler County Public Transportation is to provide safe, reliable, efficient, and courteous transit services to the community by maintaining a diverse workforce that inspires communication, integrity, excellence, cooperation, and a high standard of customer service through empowerment.
Service Standard
Flagler County Public Transportation standards are to enhance people’s lives everyday through passion, pride, and performance. Daily decisions are based on four (4) service standards: Safety, Courtesy, Efficiency, and Cleanliness.
Overview
Flagler County Public Transportation (FCPT) is a demand response, shared ride, and door-to-door service. This means our operators are picking up and dropping off multiple people per hour and are ready to assist both ambulatory and non-ambulatory clients boarding and alighting the vehicle as needed.
Flagler County Public Transportation continues to maximize transportation benefits to the general public — with a focus on the elderly and people with disabilities. Elders provide the largest segment of the ridership, giving the county the ability to educate, transport, and reach out to seniors in need.
Normal hours are from 6 a.m. to 6 p.m. Monday through Friday, and from 8 a.m. to 6 p.m. on Saturday. Restricted services on Saturdays.
To become eligible for service, a completed application with supporting documentation must be submitted to FCPT for processing and determination of eligibility.
Flagler County Public Transportation (FCPT) operates within Flagler County and the cost is $2.00 each way.
Reserving Your Trip
Reservationists are available Monday through Friday 9:00am to 2:00pm. New bookings may only be made during these hours.
- Call 386-313-4100.
- Provide the reservationist with your full name.
- Know the address to there you are going.
- Know your appointment time.
- Have your calendar in front of you so you can write down the information.
How to Cancel Your Trip
You may cancel a trip at any time by calling 386-313-4100 and leaving a detailed voicemail including your name, date, and time of cancelled trip.
Notification Calls
Flagler County Public Transportation has notification calls.
This means that you will receive an automated phone call about your trip the night before and 30 minutes before your bus is to arrive on the day of your trip.
How to Advertise with Flagler County Transportation
Rates for advertising on Flagler County Public Transportation buses are based on a per-year, per-sign basis. All ads must be full-size, printed, perforated decals ready for installation. Artwork must be pre-approved and supplied by the customer. For more information, call 386-313-4100.
Resources
FAQ
Who can ride Flagler County Public Transportation?
Eligible residents includes those who have successfully applied to participate and have approved documentation on file.
Can I get same day service?
No, as service is based on availability and the number of buses we have. The schedule trips fill fast. We highly recommend to make reservations 4 to 5 days in advance.
Does Flagler County Public Transportation go out of county?
No. We do not offer out of county ride service at this time.
What is the time span that drivers will wait for customers to get on the bus?
Flagler County Transportation will wait 3 minutes for each client to come to the bus, and leave.
How much does it cost to ride with Flagler County Public Transportation?